Frequently Asked Questions
How do I cancel or change a tee time?
All tee time cancellations and changes are handled by our Tee Time Central Staff, call 843-235-6095.
How do I receive FREE rounds of golf?
Once you become a Cardholder, you will receive points for each round of golf you play. Once you accumulate enough points, you can redeem your FREE round during check in at the golf course. Prime Times Cardholders will redeem free rounds under our “5th round free” model at all 21 Founders Collection Courses. The 5th round free redemption value will be based off the rate at that time. See chart below rates and points needed for Free rounds at each course through June 2023. This information will be updated each time there is a rate change.
How many points do I earn for a round of golf?
You will now earn 10 points per dollar paid (excluding tax) all day no matter what time you play. See chart below for rates through June 2023. You can keep track of your points on this website or at check in at the course.
Earning Points for Retail Purchases
You will earn points for retail purchases as part of the new program. For every retail dollar you spend (excluding tax) in the golf shop, you will have one point added to your account. Gift card purchases are not included.
How do I review current rates by course?
Prices are always posted on this website. Click on the Specials tab to view all current rates.
Is my Prime Times Card transferrable?
No, Prime Times memberships are non-transferable.
How many guests can play with me?
Up to 3 guests may play with you at the posted guest rate. Guest rates are available on the “Specials” tab.
Please note the Honors Club Guest Policy if an Honors Club member is booking your tee time.
- If guests are Prime Times Cardholders and the Honors Club member books the tee time 4-5 days in advance: This tee time is outside of the Prime Times Cardholder booking privileges (up to 3 days online/2 days by calling) therefore no Prime Times privileges will be allowed – earning of points or redeeming of points.
- If guests are Prime Times Cardholders and the Honors Club member books the tee time 3 days or less in advance: This tee time falls within the Prime Times Cardholders booking privileges and any Prime Times Cardholders in your group will receive points or be allowed to redeem points for this round.
Do I need to be with my guest when playing?
Yes, the Prime Times member must be present at the tee time for a guest to play at the special guest rates.
How do I get my Prime Times key tag?
Once you join, you pick up your key tag at the course the first time you play. If you misplace your key tag or it is damaged just ask for a new one at any of the courses on your next visit. The golf course staff will issue you a new key tag and attach it to your account.
Where can I use my $50 gift card?
Your $50 gift card can be used at any Prime Times Signature Course pro shop for apparel or food & beverage purchases.
When is my expiration date?
Annual Prime Times Cardholders have 365 days from the date you sign up with the Prime Times program. 2022-23 Winter Cards are valid for play December 1, 2022 – February 28, 2023.
How many Free rounds can I redeem per day?
You can redeem up to 4 Free rounds per day if you have enough points in your account to do so. When you check in at the course you can ask the golf shop to redeem the number of rounds, up to 4, for Free if you have enough points in your account.
If I chose not to renew my membership, can I still use the points in my account to redeem Free rounds?
You have 30 days from your expiration date to use any points you have accumulated in your account, assuming you have enough to redeem a Free round. You will not accrue additional points after your expiration date. Click on the Specials tab for points needed by course.